The Great Lakes Energy Institute (GLEI) congratulates GLEI Advisory Board Member Raymond Floyd, who was recently appointed as a member of the Board of Overseers of National Institute of Standards and Technology in the U.S. Department of Commerce’s (NIST) Malcolm Baldrige National Quality Award (MBNQA). The MBNQA is a presidential level award that recognizes the nation’s best performing organizations in six categories: manufacturing, service, small business, education, health care, and nonprofit. Organizations are evaluated based on 5 areas: product and process outcomes, customer outcomes, workforce outcomes, leadership and governance outcomes, and financial and market outcomes. Past award recipients include AARP, Lockheed Martin, Honeywell, and Nestlé Purina PetCare Co.